Privacy Policy
Last updated: 12/05/2025
This Privacy Policy explains how I, Ganna Turanska, collect, use, and protect your personal data when you visit my website www.annaturanska.com and use my services. I am committed to safeguarding your privacy and complying with the General Data Protection Regulation (EU) 2016/679 (GDPR).
1. Data Controller
The data controller responsible for your personal data is:
Ganna Turanska
2. Personal Data I Collect
I may collect and process the following categories of personal data:
- Contact details (e.g., name, email address, phone number)
- Client intake information (if you submit a form or book a session)
- Technical data (e.g., IP address, browser type, operating system)
- Usage data (e.g., pages visited, time spent on the website)
- Any personal data you voluntarily provide (e.g., in a contact form or email)
- I do not collect sensitive data through the website unless you voluntarily provide it in a secure context (e.g., during intake or consultation forms).
Purposes of Data Processing
I process your data for the following purposes:
- To provide and manage coaching or therapeutic services
- To respond to inquiries or requests
- To manage appointments and communication
- To comply with legal obligations
- For website analytics and performance improvement (using GDPR-compliant tools)
Legal Basis for Processing
I process your personal data based on:
- Your consent (e.g., when submitting a form)
- Contractual necessity (e.g., providing services you have requested)
- Legal obligations
- Legitimate interests (e.g., for website analytics and service improvement)
Data Sharing and Third Parties
Your data will not be sold or shared with third parties for marketing purposes. We may share your data with trusted service providers (e.g., hosting services, scheduling software) who process data on our behalf and in accordance with GDPR.
I may disclose personal data if required by law or if necessary to protect vital interests.
International Data Transfers
If I transfer data outside the European Economic Area (EEA), I ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Data Retention
I retain your data only as long as necessary for the purposes for which it was collected or to comply with legal obligations. For client data, this may include a period of up to 7 years after services end, in accordance with professional guidelines.
Your Data Protection Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure ("right to be forgotten")
- Restrict or object to processing
- Data Portability
- Withdraw consent at any time
To exercise these rights, please contact me at turanska.psy@gmail.com
Cookies
My website uses essential and analytics cookies. You can control cookie preferences through your browser settings or our cookie banner.
Security Measures
I take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Contact and Complaints
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Anna Turanska
Changes to This Privacy Policy
I may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.